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Privacy Policy (GDPR)

TicketFae is built on the principle of data minimisation: the app works almost entirely without personal data. This policy sums up what TicketFae processes — and, above all, what it does not.

Data controller

Responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is:

Alan Rickayzen
Thank you partner IT services
Münchäckerweg 26
69168 Wiesloch
Germany
Phone: +49 6222 5855844
Email: alan@thank-you-partner.com

The principle: data minimisation

TicketFae is designed so that as little data as possible arises in the first place. There are no user accounts, no email sign-in and no server storing your events, buddies or settlements. Your data stays on your iPhone.

Cookies on this website

This website (ticketfae.app) sets no cookies and uses no analytics or tracking scripts. There is no recognition of returning visitors, and no data is stored in your browser. Since no non-essential cookies are set, no cookie consent banner is required.

What TicketFae does not store

• No contact data. TicketFae stores no email addresses, phone numbers or postal addresses — neither yours nor your buddies'.
• No passwords. To open the app, TicketFae uses Apple's native, secure authentication (e.g. Face ID, Touch ID or your device passcode). There is no separate password that could be stored or transmitted.
• No public cloud. Your events and expenses are not stored in a third-party cloud. There is no central service collecting or analysing your outings.

Camera and file access

TicketFae only asks for access when you use a feature that needs it:

• Camera — solely to scan brochures or event information. No facial recognition and no permanent recording take place.
• File access — solely to import the ticket PDFs you select yourself.

Anonymous usage and error data (telemetry)

To improve TicketFae, the app collects anonymous, aggregated usage and error data. This lets us see which features are used and which are not — and where errors occur, so we can fix them.

This data is deliberately "bucketed": it is combined into anonymous groups and cannot be attributed to an individual person, a single device or a specific event. No names, no ticket contents, no contact data and no advertising IDs are collected. There is no cross-device tracking.

For this anonymous analysis we use TelemetryDeck, a privacy-focused provider based in Germany. The data is processed on servers in Germany; there is no transfer to third countries outside the EU. Provider: TelemetryDeck GmbH, Berlin.

Your rights

Under the GDPR you have, among others, the right to access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection (Art. 21).

Because TicketFae stores virtually no personal data about you and the telemetry collected is anonymous, these rights usually apply only to a limited extent — there simply is no data attributable to you. If you have any questions, you can reach us any time at alan@thank-you-partner.com.

Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority for the controller is the State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg (Landesbeauftragter für den Datenschutz und die Informationsfreiheit Baden-Württemberg).

Changes to this privacy policy

We update this policy when the app or the legal requirements change. The version published here is the one that applies.

Last updated: July 2026 · See also our Legal Notice (Impressum).